Terms of service

Welcome to Herbal Earth Co. We’re so glad you’re here. By visiting our website and placing an order, you agree to the following terms. 

Our Offerings

We create handcrafted herbal smokes, ritual blends, and botanical goods designed to support mindfulness, relaxation, and connection. All products are made from 100% legal herbs and botanicals, and contain no tobacco, nicotine, or cannabis.

Ordering & Payment

When you make a purchase through our store, you agree to provide accurate billing and shipping information. Orders are processed once payment clears through our secure payment partners . We never store your full payment details, and all transactions are encrypted for your safety.

Shipping

We carefully prepare each order by hand. Current processing time is typically 3–5 business days, unless otherwise noted during checkout. You’ll receive tracking information once your order ships. For more details, please see our Shipping Policy.

Returns & Refunds

We want you to love what you receive. Due to the nature of our herbal products, we can’t accept returns on opened or used items — but we always make things right if there’s an issue with your order. Learn more in our Refund & Return Policy.

Intended Use

Our blends are crafted for ritual and aromatherapy use. They are not intended to diagnose, treat, or cure any condition, and should not be considered a substitute for medical care. Always use responsibly and in accordance with your local laws.

Respectful Use of Our Website

Please use this website for its intended purpose — browsing, learning, and purchasing. We do not allow scraping, copying, or misuse of our content, photos, or blends. All text and images are property of Herbal Earth Co and may not be reproduced without permission.

Limitation of Liability

We do our very best to ensure accuracy in every description and shipment, but mistakes can happen. By using this website, you agree that Herbal Earth Co is not liable for indirect or consequential damages arising from use of our site or products. Your sole remedy for dissatisfaction is to discontinue use of the site or request a refund in accordance with our policies.

Updates to These Terms

From time to time, we may make small adjustments to keep our policies current. We’ll post any updates right here, so you can always review the latest version.

Contact Us

We welcome your questions, feedback, and good energy.

Email: mariah@herbalearthco.com